At Elevate Your Roots, we are committed to getting your all-natural dreadlock care products and custom synthetic dreadlocks to you as quickly and efficiently as possible. Please review our shipping policy below before placing your order.

Shipping Method & Locations

• We ship exclusively via USPS.
• Shipping is available to the continental United States only (We do not currently ship to Alaska, Hawaii, or international locations).

Processing Time

• All orders require 2-3 business days for processing before shipment.
• Custom orders may take longer to prepare, and estimated processing times will be provided at checkout or via direct communication.

Estimated Delivery Time

• Once shipped, orders typically arrive within 5-7 business days.
• Please note that delivery times may vary depending on USPS transit times, holidays, and weather conditions.

Order Tracking

• Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery status.

Lost or Delayed Shipments

• Elevate Your Roots is not responsible for delays, lost, or stolen packages once they are in the hands of USPS. If you experience an issue with delivery, we recommend reaching out to USPS customer service with your tracking number for assistance.

Shipping Costs

• Shipping fees will be calculated at checkout based on your order total and delivery location.

If you have any questions regarding our shipping policy, please contact us at contact@elevateyourroots.com. Thank you for choosing Elevate Your Roots—we can’t wait for you to receive your order! 🌿✨